Thank you for shopping with wbieyk.shop. We are committed to delivering your order safely and efficiently. This Shipping Policy outlines important information regarding shipping methods, processing times, delivery estimates, tracking, and more.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your payment confirmation. During peak seasons, promotions, or high-volume periods, processing times may be extended slightly, but we will notify you promptly of any delays.
2. Shipping Methods & Delivery Time
We partner with trusted logistics providers to deliver our products worldwide. Estimated delivery times are based on your location:
Domestic Shipping (India):
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Standard Shipping: 4–7 business days
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Express Shipping: 2–4 business days
International Shipping:
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Standard International: 8–15 business days
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Express International: 4–10 business days
Please note: Delivery times may vary due to customs clearance, local holidays, or courier service disruptions.
3. Shipping Charges
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Some orders may qualify for free shipping, which will be clearly indicated during checkout.
Free Shipping: Available on select items or for orders exceeding a certain value (when applicable).
Customs Fees & Import Duties:
International customers may be subject to customs duties, taxes, and fees upon delivery. These charges are not included in your purchase total and must be paid by the recipient. wbieyk.shop is not responsible for these charges.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and tracking link. You can monitor the status of your shipment at any time.
If you do not receive your tracking information within 3 business days of placing your order, please contact us at contact@wbieyk.shop for assistance.
5. Incorrect Address or Delivery Issues
Customers are responsible for ensuring that all shipping information is correct at the time of purchase. If an incorrect or incomplete address is provided, we are not liable for any failed deliveries.
If an order is returned to us due to an incorrect address or failed delivery attempt, you may be required to pay additional shipping fees for re-delivery.
Please notify us immediately if you suspect any delivery issues or need to change your delivery address after placing an order.
6. Delayed or Lost Shipments
While we strive to ensure timely delivery, shipping delays can occur due to weather conditions, carrier issues, customs delays, or other unforeseen events. If your package is significantly delayed or lost, we will work with the carrier to resolve the issue or offer a suitable solution.
7. Packaging
All products are carefully packed to prevent damage during transit. In the rare event that your package arrives damaged, please contact us within 48 hours of receipt with photos of the damage and packaging. We will promptly investigate and arrange for a replacement or refund if applicable.
8. Contact Us
For any shipping-related queries, please get in touch with our support team:
Email: contact@wbieyk.shop
Website: https://wbieyk.shop